Quality Policy
Document No
DD-01
Page
1 / 1
Publication Date
10.10.2009
| Revision Date Description |
|---|
| 4 · 01.11.2017 — Correction of establishment purpose |
Continuous change in the global economy has driven companies to seek solutions that not only help them gain greater market share and compete effectively, but also meet customer satisfaction at the highest level. In this context, in order for our company to continue its activities with increasing success and to maintain service quality at the highest level;
- •To identify changing demands in a timely manner based on the needs and expectations of interested parties (internal/external context) and customer satisfaction, respond quickly to requests, complete and deliver projects on time, and provide quality service at competitive prices,
- •To adopt professionalism and discipline in the sale, repair, maintenance of navigation and communication equipment, and radio survey services.
- •To provide customer-oriented service with our product and service quality and ensure continuity by keeping customer satisfaction at the forefront,
- •To continuously improve our technical knowledge, skills, services and Quality Management System to increase our competitiveness and customer satisfaction,
- •To comply with Quality Management System requirements and continuously improve the effectiveness and efficiency of our system,
- •To meet resource needs at the required competency levels, prefer the most advanced technologies where possible, avoid waste and unnecessary expenses, and increase our competitiveness and efficiency,
- •To keep pace with innovations in the sector and make relevant investments,
- •To expand training activities to enhance employees' knowledge and skills in our continuously evolving sector and increase their performance and motivation,
Within this framework, our QUALITY POLICY is to ensure customer satisfaction under all circumstances together with all our employees, and to continuously improve our service quality in order to meet our customers' expectations under the most favorable conditions.